The year 2020 doesn’t seem to be a positive year for travel because of the economic uncertainty induced by COVID-19. We have had to cancel our trekking expeditions for 2021, due to the ongoing situation. However, we remain hopeful and expect your next expedition trip in 2022 or onwards. Now, we release our new booking policy for your upcoming expedition which valid up to 2022.
Disruptions to your travel may occur, because of the changing situation of the COVID-19 outbreak. We’ll keep this page updated with the most recent details about your trips. So you’ll be ready and aware if anything changes.
If COVID-19-related travel restrictions impact your travel, we will contact you.
FOR THE TRIPS, THE FOLLOWING APPLIES
We will amend itineraries or cancel or suspend trips, if the government, WHO, or local health authorities recommend against travel or impose extreme restrictions on movement within a country.
Offering you the flexibility to transfer your travel plans to a future date and will not charge for a date change. You may ask for a refund credit note valid for reservations if this isn’t suitable.
We will always follow the WHO and the Government’s advice, and will not operate trips to areas where the advice is against all non-essential travel.
The decision about, if we can operate upcoming trips since the advice may change at any time. We will not normally make changes to tours over 6 weeks before the date of travel, whereas if advice for a country is temporarily against all non-essential travel.
Keeping you safe while on our trips
To be vigilant about potential exposures to the virus for themselves and group members, we have provided effective training for our staff. They are mindful of the symptoms and take standard protective measures.
We request that all clients traveling on our trips self-screen before travel to ensure that they do not join a trip after being exposed to an infection risk higher than expected.
If required to ensure your safety, we will reschedule or cancel trips.
Self-screening
Any of our clients who have reason to believe they are at a higher risk of infection than expected should contact us to discuss the relevant action.
It includes people who believe they may have been in close contact with an infected person in their home country or abroad.
Pre-travel checks
For details on your destination country, we recommend reviewing your own government’s travel advisory service.
EXPEDITIONS COVID-19 PROCEDURES
The leader will describe current government guidance on Coronavirus symptoms and self-isolation at the beginning of the event (this will include a check that no candidate should be self-isolating). Under government protocol, if a participant exhibits symptoms at any point during the event, they will be asked to leave immediately.
Hand sanitizer will be available at all times. Our leaders will encourage hand washing and sanitizing regularly.
Participants will be seated according to current guidelines during the trip, at break and lunchtimes. Venue sizes will be assessed, and appropriate participant numbers allocated to ensure physical distance is possible.
To reduce the risk of cross-contamination, participants require to arrive each day of the course wearing a clean set of clothing.
Our leaders will deliver as much of the event as possible outside and will explain the hygiene and infection control measures that are in place. To reduce risk, participants will allocate to the small groups to work in.
Please bring your own Personal Protective Equipment (PPE), such as disposable gloves and surgical masks, to our events and expeditions. When introducing the outdoor sessions, and participants need to wear PPE, the leader will follow and explain current government guidance. We’ll have extras in place for those who forget!
Leaders will require to complete a good inspection of all equipment following the Himalayan Exploration Risk Assessment. A copy of our full Covid-19 Risk Assessment is available upon request.
When signing up for the program, participants will email the instructions, which will detail what equipment to bring with them to minimize risk.
Our trips adhere to Nepal Government, ATTA, and public health Covid-19 guidelines.
RECONNECT WITH NATURE
The year 2020 is already shaping up itself as an incredible year. Without a doubt, it’s challenging, presenting us and the entire world with risks and uncertainties. However, It is an opportunity for all of us to rediscover and reconnect with our comfort zones. The great outdoors, nature!
How can I plan a trip while the Covid-19 travel restrictions remain in effect?
We would like to travel and we want you to travel.
Beyond that, we want you to plan your next adventure and even book your next adventure! Our greatest supporters and advocates remain our customers, so we do all we can to help you do the same.
All of us can’t predict the significant impact that Covid-19 may have on our travel abilities. To get you back outdoors, we’re preparing our guides, consulting with government and health officials, the ATTA, and, most importantly, connecting with locals.
Because of many factors, we can operate our excursions as a low-risk activity for Covid-19 transmission. Trekking usually takes place in well-ventilated environments, requires little to no equipment sharing is practiced in small groups. This makes it easy to take part in while maintaining a social distance.
Our operating conditions develop as we understand the virus, and the local conditions modify. Make sure you check back as frequently as you need any updates.
NEW HEALTH AND SAFETY MEASURES
We typically spend our time in small groups in the great outdoors (which is a low-risk environment).
To reduce the risk of material-to-person contamination, we’ve changed from physical welcome packs to electronic versions, which are now delivered via email and have the added benefit of minimizing our paper usage.
In response to the current environment, we’ve also added new policies and guidelines, such as limiting group sizes to eight members.
The best experience for all of our customers is crucial, as our responsibility to the local communities in which we venture.
It will continue to be a group effort. There’s no way we’ll be able to accomplish this without your help and cooperation.
We’re all in this together!
You can read a complete COVID -19 Health Policy here.
HASSLE-FREE BOOKING: FREE CANCELLATION AND NO CHANGE FEE
Take advantage of our flexibility scheme and travel with confidence during the COVID-19. Regarding all future bookings, you can book, cancel, or re-book a trip without cost using the options outlined below.
Return to Travel: Book with Confidence
COVID-19 Related FAQs
Book With Confidence FAQs
Get in Touch
Something we haven’t exactly replied, or you simply need some lucidity?
Keen Interested in an expedition in a private group?
Don’t hesitate, kindly give us a shout!
You can contact us via email, or over the telephone.
Our friendly and professional staff is available to assist with any inquiries from NST (10 am to 5 pm), except Saturday.
Alternatively, you can send us an email and we’ll get back to you within a single working day.
