The year 2020 doesn’t seem to be a positive year for travel because of the economic uncertainty induced by COVID-19. We have had to cancel our trekking expeditions for 2021, due to the ongoing situation. However, we remain hopeful and expect your next expedition trip in 2022 or onwards. Now, we release our new booking policy for your upcoming expedition which valid up to 2022.

Disruptions to your travel may occur, because of the changing situation of the COVID-19 outbreak. We’ll keep this page updated with the most recent details about your trips. So you’ll be ready and aware if anything changes.

If COVID-19-related travel restrictions impact your travel, we will contact you.


FOR THE TRIPS, THE FOLLOWING APPLIES

We will amend itineraries or cancel or suspend trips, if the government, WHO, or local health authorities recommend against travel or impose extreme restrictions on movement within a country.

Offering you the flexibility to transfer your travel plans to a future date and will not charge for a date change. You may ask for a refund credit note valid for reservations if this isn’t suitable.

We will always follow the WHO and the Government’s advice, and will not operate trips to areas where the advice is against all non-essential travel.

The decision about, if we can operate upcoming trips since the advice may change at any time. We will not normally make changes to tours over 6 weeks before the date of travel, whereas if advice for a country is temporarily against all non-essential travel.

Keeping you safe while on our trips
To be vigilant about potential exposures to the virus for themselves and group members, we have provided effective training for our staff. They are mindful of the symptoms and take standard protective measures.

We request that all clients traveling on our trips self-screen before travel to ensure that they do not join a trip after being exposed to an infection risk higher than expected.

If required to ensure your safety, we will reschedule or cancel trips.

Self-screening
Any of our clients who have reason to believe they are at a higher risk of infection than expected should contact us to discuss the relevant action.

It includes people who believe they may have been in close contact with an infected person in their home country or abroad.

Pre-travel checks
For details on your destination country, we recommend reviewing your own government’s travel advisory service.

EXPEDITIONS COVID-19 PROCEDURES

The leader will describe current government guidance on Coronavirus symptoms and self-isolation at the beginning of the event (this will include a check that no candidate should be self-isolating). Under government protocol, if a participant exhibits symptoms at any point during the event, they will be asked to leave immediately.

Hand sanitizer will be available at all times. Our leaders will encourage hand washing and sanitizing regularly.

Participants will be seated according to current guidelines during the trip, at break and lunchtimes. Venue sizes will be assessed, and appropriate participant numbers allocated to ensure physical distance is possible.

To reduce the risk of cross-contamination, participants require to arrive each day of the course wearing a clean set of clothing.

Our leaders will deliver as much of the event as possible outside and will explain the hygiene and infection control measures that are in place. To reduce risk, participants will allocate to the small groups to work in.

Please bring your own Personal Protective Equipment (PPE), such as disposable gloves and surgical masks, to our events and expeditions. When introducing the outdoor sessions, and participants need to wear PPE, the leader will follow and explain current government guidance. We’ll have extras in place for those who forget!

Leaders will require to complete a good inspection of all equipment following the Himalayan Exploration Risk Assessment. A copy of our full Covid-19 Risk Assessment is available upon request.

When signing up for the program, participants will email the instructions, which will detail what equipment to bring with them to minimize risk.

Our trips adhere to Nepal Government, ATTA, and public health Covid-19 guidelines.


RECONNECT WITH NATURE

The year 2020 is already shaping up itself as an incredible year. Without a doubt, it’s challenging, presenting us and the entire world with risks and uncertainties. However, It is an opportunity for all of us to rediscover and reconnect with our comfort zones. The great outdoors, nature!

How can I plan a trip while the Covid-19 travel restrictions remain in effect?

We would like to travel and we want you to travel.

Beyond that, we want you to plan your next adventure and even book your next adventure! Our greatest supporters and advocates remain our customers, so we do all we can to help you do the same.

All of us can’t predict the significant impact that Covid-19 may have on our travel abilities. To get you back outdoors, we’re preparing our guides, consulting with government and health officials, the ATTA, and, most importantly, connecting with locals.

Because of many factors, we can operate our excursions as a low-risk activity for Covid-19 transmission. Trekking usually takes place in well-ventilated environments, requires little to no equipment sharing is practiced in small groups. This makes it easy to take part in while maintaining a social distance.

Our operating conditions develop as we understand the virus, and the local conditions modify. Make sure you check back as frequently as you need any updates.


NEW HEALTH AND SAFETY MEASURES

Our Covid-19 Sreategy

We typically spend our time in small groups in the great outdoors (which is a low-risk environment).

To reduce the risk of material-to-person contamination, we’ve changed from physical welcome packs to electronic versions, which are now delivered via email and have the added benefit of minimizing our paper usage.

In response to the current environment, we’ve also added new policies and guidelines, such as limiting group sizes to eight members.

The best experience for all of our customers is crucial, as our responsibility to the local communities in which we venture.

It will continue to be a group effort. There’s no way we’ll be able to accomplish this without your help and cooperation.

We’re all in this together!

You can read a complete COVID -19 Health Policy here.


HASSLE-FREE BOOKING: FREE CANCELLATION AND NO CHANGE FEE

Take advantage of our flexibility scheme and travel with confidence during the COVID-19. Regarding all future bookings, you can book, cancel, or re-book a trip without cost using the options outlined below.

Return to Travel: Book with Confidence

We decide to keep the coverage gap with more flexibility to the customer while making reservations. You can book your trip with no change costs up to 15 days before departure, and this applies to any departure until December 31, 2022, so get your travel plans in the diary as soon as possible.
Lifetime Deposit
Only a 5% booking deposit applies out of the total trip cost to confirm your booking. It should make the final payment before 72 hours of the trip start date.
We acknowledge that plans are subject to change. To transfer your 5% deposit to a future trip, simply call or email us with the information at least 15 days prior to your trip’s departure date. We’ll take care of the rest.
Reschedule Your Expedition
For peace of mind, if your plans change or are postponed, you can change or reschedule your trip to any of our departures up to 15 days before your original trip start date.
Transferable Travelers
If any of your travel companions are unable to join your scheduled trip for any reason, you can transfer any or all of them to a future booking up to 15 days before departure.
However, if you reschedule at the time of the cancellation, the total amount except unrecoverable costs will be billed for the rescheduled trip. No rescheduling fees or no hidden costs!
Refund outside 15 days
To receive a refund less your deposit, simply notify us whether you wish to cancel at least 42 days before your trip’s departure date.
If you cancel after 72 hours of the start date, the total amount will be charged.

COVID-19 Related FAQs


There will still be some risks involved while the current pandemic and after. However, we have established comprehensive protocols to ensure that every aspect and activity in our adventures is carried out in the safest way possible. We are proud to be adhering to Nepal Government, ATTA, and public health Covid-19 guidelines.

Yes, masks should be worn all time. We request all travelers to adhere to local safety guidelines while on the trip.

All our prices on the website are based on twin share accommodation. We can arrange a single room at your request and subject to availability.
If you have already suffered from Covid-19 and recovered that’s no problem. We always try to protect your financial loss but as you know at the last hour of your departure there are so many expenses that have occurred. The balance will be credited for the valid booking of your next trip and deduct unrecoverable expenses.

We will do everything to uphold safety including providing hand sanitizers. But we recommend travelers bringing their own for the times when they may not be available.

Yes, we will maintain as much distance as possible from all group members on the trip. It is also mandatory to wear a face mask on all trips. It is more important, however, that we remain separate as a group, everyone in our own ‘bubble.’ If we are cautious and comply with this protocol, we will be in a safe environment, since everyone on the trip has recently received a negative COVID test result.

Book With Confidence FAQs


Our Book with confidence policy lets you the flexibility to cancel or rebook your expeditions 15 days before your trip date.

Choose your desired expedition simply fill the form with the required information and kindly get in touch with us or Email us with your requirement for the holiday.
Yes, it is 100% safe because we are a completely Government accredited and bonded company in Nepal. In case If you are unable to join the trip or we have to amend the trip due to security reasons, we will grant you a 100% credit of your sum for the future departure date. There will be no fees associated with rescheduling the travel.
Yes, we do accept all major credit cards as well as debit cards including Visa, Mastercard, Discover, American Express, and UnionPay.
 
 

Get in touch

Get in Touch

Something we haven’t exactly replied, or you simply need some lucidity?

Keen Interested in an expedition in a private group?

Don’t hesitate, kindly give us a shout!

You can contact us via email, or over the telephone.

Our friendly and professional staff is available to assist with any inquiries from NST (10 am to 5 pm), except Saturday.

Alternatively, you can send us an email and we’ll get back to you within a single working day.